Information for all orders placed from the EU
We have shipped many orders to Forever customers in the EU over the last 16 years, but please be aware that now we have left the EU the prices EU customers can see on our web site do not include VAT.
This means that your local customs will ask you to pay the VAT, they will probably contact you by email, please look out for these emails as you will need to reply to them promptly, or they will return your order to us, they do not hold on to orders. If they return your order to us we will not be able to re ship it free of charge, we would refund you for the order value, less the shipping cost.
Please allow at least 3 weeks for orders to be delivered to Europe at the moment.
If you have any questions please email us before you order, the cost of shipping to Europe and returning items is now more expensive so please check all the information you need before you order. Many thanks.